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Customer Feedback: Everyone has an Opinion - USE IT!
Coupons save people money. Everyone likes extra cash flow. A good deal to many customers is a cheap ...

Take Care of Yourself Before You Take Care of Your Customer
One of the most important questions people ask when they are focused on improving their quantity and...

How Customer Friendly is Your Credit Policy?
It's a classic mistake for business owners. They start a business that is focused on their product ...

Current news:

Feeling Lucky? N.E.W. Customer Service Companies Launches 'Lucky Break' Campaign to Start Online Conversations about ... (Business Wire via Yahoo! Finance)

Retail sector ranks first in customer service in multi-industry mystery shopping customer experience research from eGain (dBusinessNews.com)

Retail Sector Ranks First in Customer Service in Multi-Industry "Mystery Shopping" Customer Experience Research From ... (Marketwire)

Retail Sector Ranks First in Customer Service in Multi-Industry "Mystery Shopping" Customer Experience Research From ... (Marketwire via Yahoo! Finance)

Retail Sector Ranks First In Customer Service In Multi-Industry "Mystery Shopping" Customer Experience Research From ... (RetailSolutionsOnline)

eMaint Enterprises a First Prize Recipient of 2009 FANATI Customer Service Award (PRWeb via Yahoo! News)

Award for council customer service (Crawley Today)